|
Frequently asked questions
Up
Can I get the latest version of the product for free, if I have the full version of the program?
Yes, but it is necessary to register your copy of the programm on our site. Being the registered user of our program, you`ll be able to gownload the latest versions of our product from our site for free.
Up
I`m already registered on your site, but forgot my password. What should I do?
If you`ve forgotten your password, then please go to the the Password Recovery Service.
Up
I`ve lost my serial number. Where can I find it?
If you`ve registered the product on our site before, you can find your serial number in the registration database.
If your serial number hasn`t been registered, please contact our Technical Support.
Up
Is it allowed to use one product licence on a couple of computers?
No. According to the license policy of the Awola Development LLC, one license must be used on one computer only.
Up
How can I pay when making a purchase in your online-shop?
When buying our product online, you may choose the payment method that suits you best thanks to our bank`s service.
Up
What are the reports on your product?
We get a lot of reports and this is not the full list of what our clients sent to us:
"I'm the owner of the registered copy of your program. Recently I had a problem installing your program on one of my computers in the office,
so I decided to send an email letter to the Technical Support. I was very pleased with their reply.
My problem was indeed considered and, what`s most important, it was solved. I was quite surprised by how fast the Technical Support had managed to determine which exact error I had. My problem had been addressed in a totally different way compared to many other companies, where I used to buy products and where later on I tried to get the technical information I needed.
Your software suits me ideally, so I intend to use it rather than similar programs I own now. From this moment on I will only work with
Awola programs!" - John Peterson
"Recently I've bought it and no doubt it's the best program of all that I've worked with. Without interrupting my work I've eliminated all viruses and spyware! Super! I've already recommended it to all my colleagues."
- Joseph Turner
"I've been using Awola Anti-Spyware for the last several years, but then this excellent product entered the market.
Guys, you simply hit the mark! All my requirements to this kind of programs are met!"
- Daniel Baker
"I'm very pleased with it. Before I bought this program, I had to format my hard drive almost every month but now there's no need. - this is exactly what I need. Thank you!"
- Matthew Rogers, Web-Design RTDN
"I've bought it recently. It is well and thoroughly made. It's a pity that I hasn't find out about it before. Thank you, excellent program!"
- Michael Bryant
"This perfect product exactly meets my demands. I regret I didn't know about it a year ago. But now I can switch between operating systems and install updates quickly and simply."
- Olivia Gray
Up
|
